Telco Suite

Always at par with market needs

Bringing efficiency to your execution process - so you can focus on your customers

Designed with Telco products in mind, for effortless configuration of product packages and offerings, with option for scheduled release.

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Our Telco Suite can be used in various B2B scenarios

Digital Sales

CPQ Engine

Inbound
Outbound
Partner Channel
Webshop
Wholesale
Selfcare

Post Order Overview

Post Order Workflow Management
Document Management System

Overview & Configuration

Product Configurator

View / Add / Edit products
Configure product components
Set availability conditions
Set pricing options

Promotions Manager

Set promotion rules and applicable channels
Schedule auto start and end

Retail Channel Management

End-to-end management solution

Manage partners by regions, channels, sales team etc.
Plan campaigns, dispatch marketing materials as per predefined quantities
Onboard new partners, manage lifecycle
Manage visits and partner benefits

Service Management

Omni Channel - Customer Interaction Manager

Aggregated Customer information from multiple portals
Customer Relationship Health Score
Automated suggestions to improve customer satisfaction
Readily available data to realize if a customer is requiring too much effort

All your channels..

B2B2C
Customers Care
Inbound / Outbound Agents
Wholesale / Reseller
Retail / Shops
Direct Sales / Account Mgmt

..combined into one digital journey

Web Selfcare
Inbound / Outbound Sales Portal
Webshop
Resale Channel Management
Wholesales Management Portal
Product Manager
Promotion Manager
Management Information System
Live Chat Support
Ticketing

Existing solutions, features and modules

Versatile and modular product offerings help create innovative solutions that adapt to meet consumers' changing behavior

Product and Pricing Management
Selfcare
Offer Management

Multi-channel Sales Solution
Webshop/E-Shop
Customer Interaction Management

Partner Lifecycle Management
Material Production & Inventory Management
Campaign & Activity Management

Management Information System
Performance, Skills & Training Management
Ticketing/Chat Support

Specialized Telco specific solutions

Offer Generator

Guided workflow for configuring offers
Allows offer versioning for tracking change

Product Configurator

Create and configure billable items
Create packages and bundles from billable items

Discount Manager

Create Discounts to be applied across different channels
Define conditions and amount of discounts on packages

Fulfillment Tool

Post order configuration
Completion and responsibility tracker

Channel and Workspace Manager

Create separate workspaces for different channels and regions
Set different conditions and products

And Many More..

Service Enhancement Tool (SET) ™
B2C Selfcare
Analytics

Top Telco service providers are using our service to grow

All the apps in the SELISE Digital Platform can work together to deliver the customisation you need

Calendar and Task Manager

Customizable, offline-sync ready calendar app with integrations into Events & Tasks in your app-ecosystem, and web-hook features

Document Management System

Secure centralized storage of data where you can manage access at a granular level, with automatic archive & tracking history

E-Signature

Engage at scale using SELISE signature, to prepare and send documents for signature and get instant visibility into document status

Let's Grow together

SELISE helps companies of all sizes grow at scale.

Speak to our experienced Consultants to find out how SELISE can help you with your next digitalization project.